Player’s winnings were being cancelled resulting from incorrect details inside the registration form. The participant registered inside the casino and played with an indication-up (free spins). He managed to get some money, but his winnings had been cancelled.

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Participant's bonus winnings are actually capped. The participant from Germany played using a reward. Afterwards his free of charge spin winnings ended up minimized. The player knowledgeable us by way of e-mail that The problem was clarified, as a result we closed this grievance as resolved.

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Player’s deposit was under no circumstances credited towards the casino account. The player from Germany deposited income into their account, even so the resources bought shed.

He isn't mindful of having several accounts plus the casino didn’t present him with any proof. This case was productively resolved. Read far more Study less

The participant's unable to withdraw. The player's not able to withdraw as being the casino involves him to deposit a lot more. The complaint was turned down as the player stopped responding.

Participant’s requesting deposit refund and A part of his winnings to be reimbursed. The participant from Italy is dissatisfied with withdrawal limitations and strategies. Additionally, the participant’s requesting a refund of deposits that his wife has built along with his charge card.

Withdrawal of player's winnings has actually been delayed. The participant from Bavaria has submitted a withdrawal request lower N1 Casinos than two months ahead of making contact with us.

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The participant struggles to verify. The participant struggles to validate because the casino continue to keep requesting new documents. The complaint was solved because the participant confirmed himself and gained his funds.

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